Suggestions and complaints

The objective of Expobank  is to provide to its costumers a high level quality services

Suggestions

Bank gladly will  listen and consider all your suggestions and references, which you may submit:

  1. in the bank’s office personally at Kr. Valdemāra iela 19, Rīgā
  2. by registered letter sending to: AS Expobank, Kr. Valdemāra iela 19, Rīga, LV–1010
  3. by e-mail: info@expobank.eu
  4. via internet-bank
  5. by phone to numbers: +371 67043510; +371 67043503

Complaints

The bank will help its customers in every situation, and wherever possible will solve problems. Written complaints may be submitted in the following ways:

  1. at the bank’s office, in person, at Kr. Valdemara 19, Riga, LV-1010, Latvia
  2. by registered letter sending to: AS Expobank, Kr. Valdemara 19, Riga, LV–1010, Latvia
  3. by e-mail to info@expobank.eu
  4. via internet-bank 

The Bank considers submitted complaints objectively and free of charge.

The Bank considers submitted complaints according to order and terms determined in Rules for Consideration of Costumers Claims and Disputes, which are available here